The Business of Body Language
What you say and what you convey are two different things
It is clearly the casethat you need strong communication skills to be successful in business. It’s difficult to sell, manage or negotiate if you can’t communicate effectively. However, what you say and how you say are only one part of good communication — and not always the most important part! Your non-verbal communication (body language) can be just as important, if not more so.
There's a lot of information that I can take back to use in the sales environment when it comes to using body language for demonstrations in front of my clients.Ashleigh Smaller, Sales Professional
Body language refers to gestures, expressions, posture, movement and all the other ways in which we talk to one another, all the time, without words. If your body language sends out the ‘wrong’ signals, you’ll find it difficult to communicate, lead or influence effectively. Conversely, when you make your body language work for you, people will be far more likely to listen to you, respect you and follow you.
People will be far more likely to listen to you, respect you and follow you...
Moreover, the more successfully you learn to use your own body language, the better you’ll become at reading other people. It would be difficult to over-estimate how useful this can be. If someone says ‘okay’ but means ‘no way’, you won’t get taken in.
Body language is one of the most popular training sessions that Gilan offers. It’s clearly a tremendously useful skill. It’s hard to imagine any aspect of business that isn’t helped or improved by proficiency in non-verbal communication. What’s more, it’s fun to learn and you can put your new skills into practice immediately, as soon as you step outside the room!
As well as being a body language expert, Gilan has twenty years’ experience as a professional mentalist. He admits that many impressive ‘mindreading’ feats depend on a keen eye for the nuances of body language. This is one of the areas he explores in his best-selling book, ‘Persuasion Games’.
Gilan was a huge hit and delegates were talking about him all the way through the conferenceEileen Shaw, SA Reward Association