Privacy Policy

This Privacy Policy explains how Gork Marketing CC, trading as PeakAwake ("we", "us" or "our"), collects, uses, discloses and safeguards your personal information when you visit gilangork.com, the professional website of Gilan Gork (mentalist, speaker and leadership facilitator), or otherwise engage with us. We are based in the Republic of South Africa and are committed to handling your information responsibly and in line with applicable data protection laws, including the Protection of Personal Information Act (POPIA).

By using this website or providing your information to us, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please discontinue use of the site and refrain from submitting personal information to us.

Information We Collect

We collect information that you provide directly to us, such as your name, email address, phone number, company, job title and country, when you complete a contact or enquiry form, book a speaking engagement, register for a programme or correspond with us. When you download a resource such as a white paper or guide, we may record the details you submit in order to deliver that resource and to follow up where appropriate.

If you make a purchase or pay for a programme, payment is handled by third-party payment processors, and we do not store your full card details on our systems. We also automatically collect certain technical data when you visit the site, including your IP address, browser type, device information and pages viewed, as well as information about how you engage with our marketing, such as which emails you open and which links you click.

How We Use Information

We use the information we collect to deliver our services and programmes, to respond to your enquiries and booking requests, and to provide the resources you have requested. Where you have given consent, we use your details to send you newsletters and marketing communications about Gilan Gork's work, events and offerings, which you can opt out of at any time.

We also use information to improve and personalise the website, to understand how visitors use the site through analytics, and to maintain the security and integrity of our systems. In addition, we process information where necessary to comply with our legal and regulatory obligations and to establish, exercise or defend legal claims.

Analytics, Cookies & Tracking

We use cookies and similar tracking technologies to operate the site, remember your preferences and understand how the site is used. We may use analytics and advertising tools provided by third parties, for example Google Analytics, the Meta Pixel and the LinkedIn Insight Tag, which set their own cookies and collect data about your interactions with our pages.

These tools help us measure traffic, understand audience interests and improve the relevance of our content and marketing. You can control or disable cookies through your browser settings, although doing so may affect how certain parts of the site function. Where required by law, we will request your consent before placing non-essential cookies.

Email Communications

When you subscribe to our newsletter or opt in to receive updates, we send email communications using a third-party email and marketing platform such as Kartra. These emails may include insights, event announcements, resources and information about Gilan Gork's programmes and services.

Every marketing email includes an unsubscribe link, and you can withdraw your consent and stop receiving these messages at any time. We may still send you essential service-related communications, such as confirmations or responses to your enquiries, where this is necessary.

Third-Party Service Providers

We work with trusted third-party service providers to operate our website and deliver our services. These may include website hosting providers, email and marketing platforms, analytics services, payment processors, event and booking platforms, and online learning platforms used to deliver our programmes.

These providers may process your personal information on our behalf and only in accordance with our instructions and applicable law. We take reasonable steps to ensure that any provider we engage maintains appropriate safeguards for your information.

International Transfers

Because we use service providers and platforms located in various countries, your personal information may be transferred to, stored in, or processed in jurisdictions outside the Republic of South Africa. The data protection laws of those countries may differ from those in your country of residence.

Where we transfer your information internationally, we take reasonable steps to ensure that it is treated securely and in accordance with this policy and applicable data protection laws.

Data Security & Retention

We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, loss, misuse or alteration. While we strive to safeguard your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. When information is no longer required, we will take reasonable steps to delete or anonymise it.

Your Rights & Children

Subject to applicable law, you have the right to access the personal information we hold about you, to request correction or deletion of that information, to object to or restrict certain processing, and to withdraw any consent you have given. To exercise any of these rights, please contact us using the details below, and we will respond in accordance with applicable law.

This website is intended for adults and for a professional audience. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements or other factors. When we make material changes, we will revise the "Last updated" date at the top of this page and, where appropriate, provide additional notice.

We encourage you to review this policy periodically so that you remain informed about how we handle your personal information.

Contact

If you have any questions about this Privacy Policy or about how we handle your personal information, or if you wish to exercise any of your rights, please contact Gork Marketing CC (trading as PeakAwake) at manager@peakawake.com.